Residents & Families

Information, supports, and resources for those who call St. Joseph's at Fleming home — and for the families who love them.

Our Services & Supports

St. Joseph's at Fleming provides a full range of services to support the health, wellbeing, and quality of life of every resident.

Food & Nutrition

Nutritious, enjoyable meals prepared fresh daily, with dietary accommodations for individual needs and preferences.

Recreation

Engaging programs, activities, and events designed to support independence, social connection, and enjoyment.

Healthcare

24/7 nursing care, physician services, pharmacy, physiotherapy, and access to a wide range of health supports.

Environmental Services

A clean, safe, and comfortable living environment maintained by our dedicated housekeeping and laundry teams.

Spiritual Care

Pastoral and spiritual support for residents of all faiths and backgrounds, respecting individual beliefs and traditions.

Social Work & Support

Emotional support, care planning assistance, and connections to community resources for residents and families.

Information for Residents & Families

Everything you need to know about visiting, councils, and how we listen and respond to your feedback.

Visiting Information

We welcome family members, friends, and caregivers as an important part of each resident's care and wellbeing. Find visiting hours, screening expectations, and visitor policy details before you arrive.

Residents Council

Resident-led and supported by staff, the Residents' Council gives people living in our home a meaningful voice to share ideas, raise concerns, and help shape daily life in the community.

Learn More

Family Council

The Family Council supports families of residents and works collaboratively with the home on areas of shared concern. All Family Council information can be found here.

Learn More

Complaint Process

We welcome complaints, concerns, and suggestions from residents, families, caregivers, and visitors. Learn how issues are addressed within the home and where to go if you need further support.

How to Raise a Concern

Current Visiting Policy

To help maintain a safe, respectful, and comfortable environment for everyone, all visits must follow our current visitor policy. Please review the latest requirements before visiting or call our team if you need help planning your visit.